Privacy Policy
Last updated: September 30, 2025
1. Introduction
Citewise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our academic citation finder service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (email address, name)
- Contact us for support
- Participate in community discussions
Usage Information
We automatically collect certain information when you use our Service:
- Search queries and citation requests
- Pages visited and features used
- Device information and browser type
- IP address and location data
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Improve search results and recommendations
- Communicate with you about updates and support
- Analyze usage patterns to enhance user experience
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To service providers who assist in operating our Service
- When required by law or legal process
- To protect our rights and prevent fraud
5. Third-Party Services
Our Service integrates with third-party services:
OpenAlex
We use OpenAlex to provide academic citation data. OpenAlex is an open database and does not require personal information for access.
Authentication Services
We may use third-party authentication services to verify user accounts. These services have their own privacy policies.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Object to processing
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our Service. You can control cookie settings through your browser preferences.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or governmental jurisdiction where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: notail.wu@gmail.com
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