Privacy Policy

Last updated: September 30, 2025

1. Introduction

Citewise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our academic citation finder service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account (email address, name)
  • Contact us for support
  • Participate in community discussions

Usage Information

We automatically collect certain information when you use our Service:

  • Search queries and citation requests
  • Pages visited and features used
  • Device information and browser type
  • IP address and location data

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Improve search results and recommendations
  • Communicate with you about updates and support
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To service providers who assist in operating our Service
  • When required by law or legal process
  • To protect our rights and prevent fraud

5. Third-Party Services

Our Service integrates with third-party services:

OpenAlex

We use OpenAlex to provide academic citation data. OpenAlex is an open database and does not require personal information for access.

Authentication Services

We may use third-party authentication services to verify user accounts. These services have their own privacy policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Object to processing

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our Service. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or governmental jurisdiction where data protection laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: notail.wu@gmail.com
Discord: Join our community for support