Terms of Service

1. Acceptance of Terms

By accessing or using Citewise ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Citewise is an AI-powered academic science communication tool. It helps academic researchers, PhD students, and scientists convert research papers (via DOI or PDF) into formatted social media content to improve research visibility.

• Paper input via DOI lookup or PDF upload
• Social-ready post generation in structured formats
• Account, billing, and subscription management
• Use of public scholarly metadata sources where available

3. User Accounts

Some features require an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us promptly of unauthorized access or misuse

4. Billing, Subscriptions, and One-Time Purchases

Certain features are paid, either as one-time purchases or subscriptions. By purchasing, you authorize us and our payment processors to charge the applicable fees, taxes, and recurring charges where relevant.

Refunds and cancellation are governed by our Refund and Cancellation Policy. Subscription cancellations take effect at the end of the active billing cycle unless stated otherwise.

5. Acceptable Use

You agree to use the Service lawfully and responsibly. You may not:

• Use the Service in violation of applicable law or regulation
• Attempt unauthorized access, scraping, or disruption of our systems
• Misrepresent your identity or impersonate others
• Use the Service to transmit spam, malware, or harmful code

6. Intellectual Property

The Service, including software, branding, and original content, is owned by Citewise or its licensors and protected by applicable intellectual property laws.

7. Data Sources and Attribution

Citewise may rely on public scholarly metadata sources, including OpenAlex. Users are responsible for reviewing output accuracy and providing proper attribution in their own work.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes our data handling practices.

9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. We do not guarantee uninterrupted access or error-free outputs.

10. Limitation of Liability

To the maximum extent permitted by law, Citewise is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business interruption resulting from use of the Service.

11. Termination

We may suspend or terminate access to the Service if you violate these Terms or if required for security, legal, or operational reasons.

12. Changes to Terms

We may update these Terms from time to time. Updated Terms are effective when posted unless otherwise stated.

13. Contact Information

If you have questions about these Terms, contact us at: